Henry Ford once said, “The only thing worse than training your employees and having them leave is not training them and having them stay.” As such, staff training is…continue reading
5+ Sample Guest Room Checklist
Guest Room Checklist: What Is It?
Merriam Webster defines a guest room which is a bedroom for someone who has been asked to visit or stay at someone else’s home. At the same time, a guest room can also function as a daybed where people from other places will be staying in a certain hotel. Housekeepers and inspectors in the hospitality and hotel industries can use the guest room inspection checklist to assess the quality of their guest rooms. The checklist evaluates several features of a guest room, such as the front door, bathroom lights, and heating and air conditioning systems.
Importance of a Guest Room Inspection
The primary smart goal of the room inspection is to ensure that housekeeping requirements are met. Housekeeping will have to adhere to a set of guidelines for cleaning, renewing, and replenishing rooms. It’s critical to keep things in good shape since they will assist in maintaining a high level of visitor satisfaction. If the guests’ pleasure declines, the Hotel would suffer and may see a decrease in their occupancy. You would want to make sure that your visitors are satisfied, and one way to accomplish so is to maintain high service standards.
Inspections of guest rooms assist you in keeping your facilities in functional operating order. All of these things must be examined to ensure that the room is free of problems. The room attendants will be able to examine this during the room inspection. Before the guest room is released for the next user, they can count the amenities and ensure that they are all present and in excellent working order.
How to Write a Guest Room Checklist
Picture this, it’s the holidays and you have guests coming over to stay in your humble abode, you prepared everything that needs to be prepared for their arrival. While you may be certain you have kept your house in tip-top shape since the cleaning and furnishing, there are a few finishing touches you can add to guarantee your family and guests are completely comfortable in your property. This guest room Cleaning Checklist has been curated for your guest room must-haves to help you make the most of your visitors’ stay. Worry not because there are various templates readily available for you to use as well.
Step 1: Clean Linens
Although having clean bedding is a given, giving additional blankets and towels for various uses such as a washcloth, hand towel, and bath towel will guarantee that your visitors’ comfort requirements are fulfilled. It’s not an issue if you don’t have enough room for these goods. A basket may be used to store extra blankets or towels as well as add to the decor of a room. Having freshly washed linens will be more than appreciated by your guests since not only does it convey a feeling of cleanliness but also ensures their stay to be free of dust or dirt.
Step 2: Closets or Storage Space
If you are keen on keeping your clothes free of wrinkles and folds then you would understand the importance of hangers, closets, and storage spaces. The idea of having that perfectly ironed formal dinner outfit squashed in your luggage or travel bag for any longer than necessary makes you shudder. As a result, you understand how important it is for your visitors to have a place to put their belongings as soon as they arrive. If your guest room does not have access to a closet, an over-the-door hanging or wall hooks can help.
Don’t forget about the suitcase. The luggage that is left on the floor might take up precious walking space and obstruct your guests. If your room lacks an empty dresser and closet, having an area to designate your guests’ baggage might solve the problem.
Step 3: Bedside Table or Plain Surfaces
Although a bedside table may not be necessary especially if your allocated guest room is not as spacious, any plain surfaces that the guest can place their smaller belongings or things would be preferable. Hotels and other residential spaces will have a larger room and thus provide bedside tables for their Occupants to use. Since your guests will be in a new environment, having a nightlight might assist them to avoid wandering about late at night. Other than that, having a charging area that is convenient for your guests is important. Most of the guests you would have especially if they are young adults would have devices with them that need charging.
Step 4: All Amenities Must Be Replaced
The following would apply to a hotel room or a non-private guest room in particular. This will need the replacement of any used hotel items. Although five-star hotels may provide more amenities than those listed, the fundamentals should always be available. Coffee cups or tea bags, useable mugs, stationery and pens, hotel or corporate accommodation information brochures and booklets, and toiletries should all be in your basket.
While you can’t expect to have everyone’s favorite moisturizer or aftershave on hand, providing your guests with basic amenities like shampoo, conditioner, body wash, lotion, and a toothbrush can help them avoid having to make a second trip to the drugstore. When choosing items, a good rule of thumb is to choose something you would be glad to use in someone else’s house.
Step 5: Other Necessities
Whether your guest has to get rid of a tag from freshly acquired clothing or one of the tissues you so thoughtfully supplied, they shouldn’t have to go for a wastebasket. Make sure to stop wastebaskets in your guest room to direct trash and garbage disposal from your guests into one particular place. Often, guest rooms that have a Bathroom cleaning checklist attached to them will have separate wastebaskets.
When visitors arrive in town, it is usually for a big occasion. They have planned an outfit from head to toe, and capturing the entire look in a vanity mirror is difficult. It’s simple to hang a full-length mirror in your guest room. You may hang a mirror behind an entry or closet door or position a standing mirror along a wall, just like the over-the-door hook, to create a stunning and practical piece of decor.
After your guest leaves the room and gets on with their day, you would need to do additional tidying before it is ready to be given the term of a vacancy to alert guests of an available room that they can stay in. Some properties or hotels charge for an after-cleaning service which can be found in a Hotel Receipt. The following details are necessary to ensure the cleanliness of the room.
Benefits of Using a Checklist
If you have been in the hotel industry or private lodgings business for a long time, then you might think you would not need a checklist. But even if you are already adept in the business, a guest room checklist will have its purpose other than ensuring organization and cleanliness. Due to busy schedules, there are just a few easy steps involved, that could be forgotten. A checklist is a simple tool that might help you avoid making these mistakes. Singer from Naples Daily News listed out benefits of using a checklist.
How do you go about inspecting a hotel room?
Check the locks, chains, and door stops for good operation. Examine the condition and cleanliness of light switches and the space around them on the wall. Examine the ceiling, walls, and woodwork for any damage or filth. Check for stains on the curtains and make sure the hooks and poles are in good working order.
Who is in charge of checking the guest room?
The executive housekeeper is responsible for checking rooms for significant guest arrivals or other regular stays, although other higher-ups or the general manager may also evaluate the room prepared for the visitors. This is where a checklist can come in handy for the supervisor or Manager upon checking and reviewing the room.
Is there a cleaning process?
Although you don’t have to strictly follow a general cleaning process and do one that suits your business, the general process includes: Emptying the trash, high dusting, sanitizing and spot cleaning, restocking supplies, cleaning the restrooms, washing the floors, and hand hygiene and inspection are all part of a cleaning procedure.
Meeting and exceeding excellence for your guests and clients is one of the key aims of every successful hotel or lodging business. Having the ideal guest room checklist can assist you in achieving this aim. Cleaning your guest rooms should be a top concern if you want to keep your clients pleased and loyal. It is a representation of your brand, and you should take great pleasure in maintaining the greatest cleanliness standards. Your cleaning team will be able to swiftly check off the state of the room and write down any areas that require repair if you have an effective guest room checklist. Your consumers will return for years to come because of your additional attention to detail. The sort of accommodations you provide might be reflected in the guest room checklist form.