37+ SAMPLE Digital Marketing Contract

What Is a Digital Marketing Contract?

A digital marketing contract is a legally binding document between a marketing agency and a client. It indicates the responsibilities of the involved parties and sections that protect the rights of the agent and the client. A client and a freelancer can engage in a digital marketing contract that serves as a finalized agreement. It details the terms and conditions under which the service provider, whether a freelancer or a marketing agent, offers services, including social media marketing, advertising, consulting services, and web designs. Creating a digital marketing contract covers the promotion of products and services. It must also acknowledge the rights and obligations of the client and the service provider while presenting ideas that suit the intended vision of the client.

According to the Ultimate List of Marketing Statistics for 2022 from HubSpot, Facebook, Instagram and Twitter are the leading social media platforms that marketers use, with social listening as their number one tactic. Hubspot also has information about visual content, with 45 percent of marketers using infographics and 38 percent planning to utilize it for the first time in 2022. Digital marketing agencies, agents, and freelancers use different strategies to maximize their reach using various channels.

Components of a Digital Marketing Contract

In writing a digital marketing contract for clients, there must be a comprehensive and concrete agreement between the marketer and the customer. These documents vary in composition, depending on the company that pursues the contract. However, some elements are essential and relevant when writing up a digital marketing contract. Below are the components of a digital marketing contract, whether you are a marketer or freelancer.

Project overview: One of the three prevalent items that a digital marketing contract possesses. The project overview section describes the brief agreement between the client and the marketer. It must indicate the name and address of the involved parties.Work description: Another general item on a digital marketing contract. The description of the work section details the nature of the relationship between the parties. It helps with clarifying the respective roles, responsibilities, and obligations of the client and marketer. The section outlines the job description and the goals of the company. It is critical for the contract to be specific about the project. It must also list the names of individuals, groups, or organizations responsible for completing the tasks or activities, including the submission of related documents when the company needs them.Project scope: The third item that must always be present in the digital marketing contract is the project scope. The section outlines what each party can expect from the other. It also constitutes information about the limitations of services or actions. Being clear about the project scope prevents any scope creep instances.Project details: The section details the specific list of deliverables a client asks a marketer to provide. Examples of project details include the effectivity date of the contract, including its start and end dates, and the delivery of outcomes, whether they are social media or advertising campaigns. The project details must indicate all possible information that a company collects during the consultation period.Deliverables: The digital marketing contract must have a list of the services a digital marketing company offers its clients. When writing this section of the contract, refrain from including specific results or promises to clients. Never promise results that are challenging to achieve, like a rise in search rankings or an increase in sales, web traffic, and customer satisfaction.Timelines: After detailing the marketable services offered by the marketing agency, prepare a workable timeline for the project scope. Indicate numbers and dates when referring to volume, drafts, timeframes, or iterations in the contract. Otherwise, the client can easily misinterpret certain information in the document that can create friction between the parties and the ability to accomplish marketing objectives. Digital marketing contracts take a long time to accomplish, and it is advisable to indicate daily tasks and activities.Essential documents: This section of the contract lists necessary documents from client to marketer that contain helpful information to help organize marketing plans, activities, or campaigns. The marketing agency or freelancer must indicate the documents they need, including media files relating to branding, logos, or advertisements. It also lists down possible documents that the marketing agency sends to its clients, including progress reports.Copyright or Intellectual Property (IP) clause: It is more likely that digital marketers create content like plans and campaigns themselves. Instituting a copyright clause gives protective rights to the marketer and client. The statement covers the right of the client according to the payment of services, especially towards the campaign or media that the marketer produces during the enactment of the contract. Similarly, it determines the rights of the digital marketing agent or agency regarding intellectual property and marketing collaterals.Confidentiality clause: In this section of the digital marketing contract, the parties must agree on the process of handling confidential information. Confidentiality helps protect the personal data of the client and marketer, including trade secrets, marketing strategies, customer lists, and research. Similarly, both parties can agree on setting up non-disclosure agreements with the confidentiality clause.Limitation of liability: There must be a limitation of liability clause that covers the right of the marketer to suffer any damages when results do not reach the client expectations. The contract must have clear and comprehensive information detailing the responsibilities and obligations of both parties for deliverables and their extent.Non-compete agreement: One of the many things that marketers and clients must look for in a digital marketing contract is a non-compete agreement. The arrangement indicates that a marketer or freelancer cannot compete with the client once the employment period is over or after the accomplishment of the contract. It also states that the agent, agency, or freelancer working with the client cannot engage in working for a competitor company or organization. It is necessary to indicate the agreement to know where the marketer stands.Payment terms and schedules: This section of the contract is a critical part of the digital marketing contract for freelancers and marketers. It describes the payment terms between the client and the digital marketing agent or freelancer, specifically the amount and schedule. Many digital marketers charge their clients on an hourly basis or utilize a quotation document that details the total amount according to the provided services. If a marketer works on a long-term project, set up milestones and performance-related incentives. For payment schedules, use payment invoices for initial deposits, discuss material and services expenses and compensation, agree on a timeframe for payments and late fees.Termination clause: Digital marketing contracts include a section that details contract termination. It indicates a particular date for project completion. It also provides a list of possible situations or events that constitute for legal termination of the agreement before the agreed closing date.Dispute resolution: This section details information about the process of resolving disputes during the contract duration. It indicates when and which third-party opinions come in that help clear discrepancies between the marketer and client.

How To Draft a Digital Marketing Contract

In any contract or agreement between parties, it is essential to have clear information about arrangements. For digital marketing contracts, it must indicate how a marketing agency or freelancer intends to offer their services to a client. The document covers information about deliverables and payments, and the clearer the terms and conditions are, the smoother the transaction is. Below are the steps to creating a comprehensive digital marketing contract.

  • 1. Establish the Two Parties Involved

    The initial step in writing the digital marketing contract is to determine which of the parties is the client and which is the service provider. Identifying the roles and relationships of the involved entities guarantees that a reader determines which party is responsible for a specific function that allows them to classify the outputs or deliverables of each party according to the contract. This is essential, especially when handling disputes or lawsuits. Indicate the name of the client or business name, along with the business address and the complete name of the marketer and the agency. Include the dates of creation and execution of the contract to prevent future conflicts.

  • 2. Indicate the Scope of Work of the Marketer

    The next step of creating the contract is to identify the responsibilities of the service provider to the client. There must be an enumeration of services that a client expects from the marketer before they make the contract binding and legal. The service provider must indicate possible tasks, plans, and activities that they will perform based on the documents the brand information the client provides. These items must be specific and must detail who is responsible for accomplishing them. If there are other responsibilities that the service provider can take, they must be communicated and discussed with the client before incorporation in the contract.

  • 3. List down the Provided Services

    After identifying the responsibilities of the marketer, the next step is to identify which services they provide the client according to their marketing goals. The client must understand and know what assistance the marketer supplies to promote their brand. In terms of promoting a client over social media marketing, the service provider must identify the media channels they will utilize. It is also necessary to define the process of marketing on these platforms. If there are other services that the client wishes the service provider to handle, there must be a clear agreement between the parties before incorporating it into the contract. It is also crucial to state the services that the marketer cannot provide.

  • 4. Identify Confidential Information

    In cases when a client discloses confidential information to the marketer to help with digital media marketing, the service provider must ensure that they do not declare any detail under any circumstances. It is significant to classify which reports or documents are confidential and the safeguards of protecting them. Clarify that the only way to divulge information is if the client provides explicit instruction and consent. In this way, the service provider avoids potential lawsuits for accidentally sharing data.

  • 5. Discuss the Process, Timeline, and Structure of Payments

    The service provider provides details about the expected payment terms from the client. The information must be clear, including the payment method, to identify the payment amount, payment due date, and payment timeline. In providing the total amount for the rendered services, ensure that the presented numbers are accurate to reduce the chances of overpayment or underpayment. For payment dates, be specific about the frequency. Will payment be on a daily, weekly, or monthly basis? In terms of payment methods, write down the most convenient and comfortable option for the marketer. However, it is still advisable to provide different methods to clients that help them make payments on time. State if payment is through cash, credit cards, or checks.


What should be in a social media marketing contract?

A social media marketing contract contains various sections and clauses, including definitions and interpretations, social media marketing services and provisions, client obligations, fees and payments, intellectual property rights, indemnity clauses, defined warranties, notices, severances, among others.

How does a marketing contract work?

A marketing contract usually gives exclusive rights to marketing agencies or freelancers for providing their services to market, promote, and advertise specific products at a particular location for a specific period.

What is digital marketing?

According to Mailchimp, digital marketing is the promotion of products or services of a brand to connect with the consumer market using advances in technology like the internet and other forms of digital channels and platforms. The process involves promoting through email messages, social media, web advertisements, and text messages. Another term for digital marketing is online marketing.

As the world continues to evolve, companies must utilize different strategies and methods to gain the attention of consumers. The public focuses on online marketing and digital consumption, and organizations must keep up with the advancements to extend their reach. Working on digital marketing strategies and campaigns helps maintain the interest of the consumer market. Connect with digital marketing firms or freelancers and brainstorm possible approaches to interact with customers. Start writing a digital marketing contract today by downloading the samples available in the article.